A: OLCC uses email as the main method of contact in communicating with you about your application or account. An email address is required to create a user account. Many email providers offer free email accounts such as Google, Hotmail, and Yahoo.
You will need to have access to your email address within 24 hours of creating your user account. Once you create your user account in the Alcohol Service Permit Portal, you will need to activate the link that is sent to your email address within 24 hours.
Q: I don't have a permanent physical address. A: Yes. Because the OLCC no longer mails you the five-year Alcohol Service Permit, you can use a temporary physical address and then update your information in the system later.
If you do not have a social security number, you can still complete the application process to receive your temporary permit. You may also contact our office at olcc.
Applicants with a social security number are required to include it in the application. Social security number matching is part of the application investigation.
Q: What are the requirements for username? A: When creating a username, do not use spaces or special characters. Q: What are the requirements for creating a password? A: Passwords must be between 4 and 20 characters in length, and contain at least one of each of the following characters:.
Q: I forgot the answers to my security questions. Can they be reset? A: If you know your account password, you can reset the answers to your security questions yourself by logging into your account profile. When using your security questions to reset your password, you have multiple attempts to enter your correct security answers.
Q: I locked my account with too many failed logins. Can I get it unlocked? A: If this is the first time you have locked your account, wait 10 minutes, and try again. If you have locked your account multiple times, you may need to wait longer for the account to become unlocked.
Q: Are usernames or passwords case sensitive? A: Only passwords are case sensitive. Q: Is my credit card information safe on your system?
Q: Is my identity safe? Q: How do I apply for a service permit? Q: I already have a service permit, I just need to reapply. Every five years, you are required to reapply for an Alcohol Service Permit. Since we are no longer taking paper applications as of May 1, , please create an account in the Alcohol Service Permit Portal to apply or reapply. Is there another way to apply? A: All service permit applications must be completed through the portal.
If you do not have access to a computer, smart phone or tablet, there are other places where public access to computers is available such as a public library, school, or community center. Most in-person Alcohol Server Education Class Providers offer support with applications and for students who do not have a computer or internet access. Q: I don't have a job yet, but I'm applying for jobs.
Can I submit my application before I'm hired? There is no requirement for being employed to hold an Alcohol Service Permit. Q: English is not my primary language. Can I take the test in another language? OLCC may grant an extension of time to complete the Alcohol Server Education Class in Spanish or Chinese if a class is not available within 45 days of the date you submitted your application.
If you think you may need an extension, please contact OLCC at or ext. A: To make uploading these documents easy, we are accepting a variety of file formats.
Q: Can I upload documents to the portal from my phone or tablet? If you have a photo or copy of the document on the mobile device you are using in one of the supported document types, you can select the folder where it is saved to upload the file through the upload screen in the portal.
If you have it saved on a different device, try emailing or texting the document to the device you are using and save it to the device. Another option is to save the document on a cloud-based server like google docs so you can access it from the device you are using. If you are still having issues uploading your ID or proof of class receipt, please call our office at or email us your question at olcc.
A: You may be using an invalid character inside the text box. You can reapply up to six months prior to expiration. Remember your Alcohol Service Permit is good for five years from the date of issuance. In order to reapply for your service permit, you are also required to take an approved Alcohol Server Education class. Q: My application was proposed to be denied. What options are available to me? A hearing will be conducted by the Office of Administrative Hearings where you will have an opportunity to explain why you believe your permit should not be denied.
The OLCC will also have an opportunity to explain why it is proposing to deny your permit. Note: If the Commission has denied a previous application for failure to complete the Alcohol Server Education Course, you may not work on a temporary permit until you pass the course.
If the Commission has denied or cancelled a prior service permit or application for any other reason, you may not work on a temporary permit until your five-year Alcohol Service Permit is granted. A: You can create an account at any time. Keep in mind that you have 45 days after you submit your application to take an in-person or online Alcohol Server Education class and pass the test through the portal to get your five-year OLCC Alcohol Service Permit.
Q: Does it cost money to create an account? A: No. Creating an account is free. Alcohol Server Education class providers also charge fees for their in-person and online courses. Q: I created my account, but don't have access to my email address. Can I still proceed? A: You will need to have access to your email address within 24 hours of creating your user account. Q: Do I need to get an endorsement signature on my application from my boss? We no longer require an employer to endorse your application.
Q: I just want to volunteer for special events and festivals. Do I still need to an Alcohol Service Permit? A: It depends. Some special events do not require the alcohol servers to hold a valid Alcohol Service Permit. Check with your event coordinator to know for sure. Q: I took the class online, is that my online account? A: No, a separate account must be created through the Alcohol Service Permit Portal to submit the application and take the test. Q: I don't have a computer, can I still create an account?
A: If you do not have access to a computer, smart phone or tablet, there are other places where public access to computers is available such as a public library, school, or community center. Most in-person Alcohol Server Education class providers offer support with applications and for students who do not have a computer or internet access.
A: If you do not have a friend or family member who can help you, most in-person Alcohol Server Education class providers offer support with applications and for students who do not have a computer or internet access. Q: What if I just clear tables or work in the kitchen?
A: If you set up and clear tables, work in the kitchen, check ID at the door, or work as a janitor, bouncer or security person, you do not need a service permit as long as you do not also mix, serve, or sell alcohol in any manner or supervise those who do.
Learn how. Skip to main content. Translate this page. Only share sensitive information on official, secure websites. If you need help completing your application, or have additional questions, please contact the office where you will be submitting your application packet.
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Learn how. Skip to main content. Translate this page. Privileges and Requirements. Food Service Requirements. Food service is a requirement of this license. A business not open after pm must have a regular meal period of at least 2 hours.
A business open after pm must have a regular meal period of at least 3 hours after pm. All businesses must offer at least 5 different meals during the regular meal period.
All business must, at all times other than the regular meal period, offer at least 5 different substantial food items in all areas where alcohol service is available. Some examples are: fish; steak; chicken; pasta; pizza; sandwiches; dinner salads; hot dogs; soup; and sausages. Side dishes, appetizer items, dessert items, and snack items such as popcorn, peanuts, chips, and crackers do not qualify as substantial food items.
Different sizes of the same item are not considered different. Must have a food preparation area and equipment on the licensed premises adequate to meet the food service requirements. Laws and Rules.
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